True Flow Services LLC
Sump Pump Services In Florence, KY
Serving all of Northern Kentucky and Greater Cincinnati
Reviews From Happy Customers
Signs To Replace Your Sump Pump
Replacing a sump pump is a crucial task for homeowners looking to protect their basements and lower levels from water damage and flooding. If your existing sump pump is old, malfunctioning, or showing signs of wear, timely replacement is essential. Our professional plumbers in Boone County offer efficient sump pump replacement services, ensuring that your home remains dry and protected during storms and periods of high groundwater. Recognizing the need for sump pump replacement is important for preventing unexpected failures. If you notice any of the following signs, it may be time to consider installing a new sump pump:
Strange noises such as grinding or rattling
Frequent cycling on and off
Pump is more than 7-10 years old
Water is not being removed from the sump pit
Visible rust or significant corrosion
A musty or moldy smell coming from pump
Why Choose True Flow Services For Sump Pump Services?

Transparent Pricing
Our team is thoroughly trained and certified in safe practices.

Licensed Plumbers
We use high-quality products to ensure the best results.

Quality Guarantee
We are fully licensed and insured, giving you peace of mind.

Locally-Owned
We bring attention to detail, and a commitment to excellence in every project.
Sump Pump Replacement
A sump pump is your home’s first line of defense against basement flooding and water damage, especially during heavy rain or rising groundwater in areas like Northern Kentucky. If your sump pump is over 7–10 years old, making unusual noises, or failing to keep up during storms, it may be time to consider a full sump pump replacement. Installing a new, reliable unit gives you peace of mind knowing your home is protected during the next downpour.
Older pumps often struggle to keep up with high water volumes, and as components wear down, they become less reliable—sometimes failing without warning. Replacing your sump pump before it completely fails helps you avoid costly flooding, mold growth, and structural damage. Our team at True Flow Services can inspect your current setup and walk you through the best replacement options for your basement or crawl space.
We only install trusted, high-quality sump pump brands we’ve used and tested in homes just like yours. Whether you need a standard submersible pump or a backup battery system for extra protection, we’ll help you choose the right unit for your needs, home size, and flood risk. Plus, our licensed plumbers ensure every installation meets local code and is tested before we leave.
When you choose True Flow Services for sump pump replacement, you’re choosing expert installation, dependable products, and a team that genuinely cares about protecting your home. We proudly serve homeowners throughout Northern Kentucky and Greater Cincinnati with fast, honest service and transparent pricing.
Sump Pump Repair In Florence, KY
If your sump pump isn’t kicking on, runs constantly, or struggles to remove water, it may need repair before the next rainstorm hits. Our licensed plumbers offer fast, reliable sump pump repair in Florence, KY, and we come fully prepared to diagnose and fix common issues on the spot. Whether it’s a stuck float switch, clogged discharge line, or failed motor, we’ll get your system back in working order quickly.
We know how important your sump pump is—especially in flood-prone areas like Florence. That’s why we prioritize quick turnaround times and honest recommendations. If a simple repair will do the job, we’ll never pressure you into a replacement. You’ll get clear communication, fair pricing, and lasting repairs from a local company that treats your home like it’s our own.
Sump Pump Maintenance Services
Routine maintenance is the key to extending the life of your sump pump and preventing unexpected failure during a storm. Our sump pump maintenance services include cleaning out the pit, checking the float switch, testing the motor, and inspecting the discharge line for blockages. We also test backup systems to ensure everything is ready to go when you need it most.
Even if your sump pump appears to be working fine, hidden issues can develop over time—like corroded parts, stuck floats, or partially clogged lines. With regular maintenance from True Flow Services, you can rest easy knowing your system is reliable and your basement is protected. A quick checkup now can save you thousands in water damage later.
Sump Pump FAQ’s
True Flow Services is here to assist with any questions you may have, ensuring a smooth and informed plumbing experience for all our valued clients.
How do I know if my sump pump needs to be replaced?
Most sump pumps last about 7 to 10 years, depending on usage and maintenance. If your pump is frequently running, making strange noises, cycling on and off irregularly, or failing to keep up with heavy rain, it may be time to replace it. If you’re unsure, we can inspect it and give you an honest recommendation.
Should my sump pump run constantly?
No, your sump pump should only run when water in the pit reaches a certain level. If it runs nonstop, it could be a sign of a stuck float switch, an undersized pump, or a drainage issue. A constantly running sump pump wears out faster and may not perform when you need it most, so it’s worth having it checked.
Do I need a battery backup for my sump pump?
Yes, we strongly recommend a battery backup sump pump—especially in areas like Northern Kentucky that see heavy storms. If the power goes out during a storm, your main sump pump won’t work without power. A battery backup system keeps protecting your basement even when the electricity is off.
How often should I service or maintain my sump pump?
You should have your sump pump professionally inspected at least once a year, ideally before storm season. If your home is prone to flooding or your pump runs frequently, more frequent maintenance may be needed. Regular service ensures your system works when you need it—and helps catch small issues before they become big problems.
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Residential Plumbing Services

Water Heater Services
Whether it’s no hot water or a full system upgrade, we install, repair, and maintain water heaters with expert precision.

Drain Cleaning
Fast, effective drain clearing to fix slow sinks, backed-up tubs, and clogged toilets so your plumbing flows like it should.

Sewer Line Repair
When your sewer line is damaged or backed up, we provide expert diagnosis and repair to protect your yard.

Hydro Jetting
We use high-pressure water jetting to clear years of grease, sludge, and roots from your pipes.

Camera Pipe Inspections
See exactly what’s happening inside your pipes with real-time video inspections that find problems without guesswork.

Water Line Repair
Whether it's a leaking main or corroded pipe, our team locates and repairs water lines to restore clean water to your home.

Other Plumbing Services
Reliable plumbing solutions—from emergency repairs to water heaters and leak detection.
Here’s Our Simple Next Steps To Hire Us
Request a free quote
Learn more about the services we can offer you, we will also provide you with a free estimate.
Schedule a date
Schedule your appointment with us, and we will work with you to accommodate your schedule.
Relax
While you sit back our team of well-trained technicians will make sure your property is perfect.
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